Higher-income immediate fix preference
That gap matters on an off-track call: at this income level, a homeowner here is more often the type who'll pay for a same-visit fix on a steel section than one who'll let the door sit open while they shop three quotes. It also means we don't automatically push replacement just because a door is off-track - for a lot of houses in this price bracket, a torn cable or a bent roller is a $150-$300 problem, not a $1,200 one.
